We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Suddenly cannot play video on Facebook or Youtube

  • 2 odgovora
  • 2 imaju ovaj problem
  • 30 prikaza
  • Posljednji odgovor od Jim

Jim
Jim
more options

On Facebook videos immediately go to fully blurred image and no playback. On You Tube, they stay black with continuous spinning wheel in the middle. Never actually plays or loads.

On Facebook videos immediately go to fully blurred image and no playback. On You Tube, they stay black with continuous spinning wheel in the middle. Never actually plays or loads.

Svi odgovori (2)

androdebugur
androdebugur
more options

hi,

sounds like an issue with your internet speed, could you please check what is your internet connection speed when you facing the problem for example by visiting this page fast.com

You need at least about 1 Mbps internet speed to wach video over the internet. Check and see how much speed you internet connection have if its below 1 Mbps or in the Kbps then its too slow to play videos.

Jim
Jim Vlasnik pitanja
more options

No, I checked speed at about 17 MBPS. Also, on Microsoft Edge I have no problem. Also, there are two other computers in the house that have no issue with this. It happened rather suddenly, too. I was watching up to about 3-4 days ago with no problem. I was off my computer for maybe half an hour and when I returned, I could not watch videos. I tried many of the troubleshooting suggestions to no avail.