Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I can't access my Firefox.

  • 2 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od Shadow110

Wandaeoc
Wandaeoc
more options

I was updating Firefox and now it says I cannot access my files. I have restarted computer and it still will not work. Help!

I was updating Firefox and now it says I cannot access my files. I have restarted computer and it still will not work. Help!

Svi odgovori (2)

FredMcD
FredMcD
more options

What's your computer system and Firefox version?

Did the error say all files, some?

Shadow110
Shadow110
more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note : this should be pinned and run weekly, if not done below ever then there are 100's of gigs) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

If still have issues : Please try this and make a new Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Please keep Video Card Drivers update, very important. Thank You

Please let us know if this solved your issue or if need further assistance.