We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

When a master password is set & Thunderbird is opened, but you cancel & do not enter password, thunderbird does not close & falls in loop!

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od Wayne Mery

Cherryl
Cherryl
more options

Operating system Windows 10 - Thunderbird 45.4.0

  • Thunderbird has been set a Master password.
  • Thunderbird is opened (either directly by user or it has been set to open on start up)
  • Dialogue box to enter password appears. 
----->  User changes mind doesn't want to use thunderbird and wants to close it.
  • click on cancel on the password dialogue box does not work (dailogue box and thunderbird do not close - password box repeats appearing - clicks on cancel do not stop it)
  • user closes Thunderbird by choosing to close all Thunderbird windows from taskbar icon
  • Thunderbird creates a crash report to be sent to Mozilla
> user screams!

Something wrong with the code?

Operating system Windows 10 - Thunderbird 45.4.0 * Thunderbird has been set a Master password. * Thunderbird is opened (either directly by user or it has been set to open on start up) * Dialogue box to enter password appears. -----> User changes mind doesn't want to use thunderbird and wants to close it. * click on cancel on the password dialogue box does not work (dailogue box and thunderbird do not close - password box repeats appearing - clicks on cancel do not stop it) * user closes Thunderbird by choosing to close all Thunderbird windows from taskbar icon * Thunderbird creates a crash report to be sent to Mozilla ----> user screams! Something wrong with the code?

Svi odgovori (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Hi Cherryl.

WHat are some of your crash IDs? See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports