Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I use Xfinity email and this problem only exsists when I am trying to read some emails - "unresponsive script" - help

  • 1 odgovor
  • 1 ima ovaj problem
  • 11 prikaza
  • Posljednji odgovor od FredMcD

rejuvmoz
rejuvmoz
more options

In Xfinity email, and I want to double click on an email in my list, I get the famous "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete." message. This seems to only occur if the email has attachments but not always. It's a little maddening. Thanks, Dave

In Xfinity email, and I want to double click on an email in my list, I get the famous "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete." message. This seems to only occur if the email has attachments but not always. It's a little maddening. Thanks, Dave

Svi odgovori (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.