Unable to update to Firefox 16. Error message telling me to unlock sharing and permissions, change to read and write. But after unlocking, am unable to change
....any items. I use Mac OS X 10.7.5 Also, am currently using Firefox 14 and it says I'm fully up to date???
....any items. I use Mac OS X 10.7.5 Also, am currently using Firefox 14 and it says I'm fully up to date???
All Replies (2)
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 16.0.2: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
That worked. Thanks for the recommendation.