Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After the new update today my Norton service is warning me that I am the 1st person to download something and do I want to continue and when I say no the whole program freezes.

  • 2 प्रत्युत्तर
  • 18
  • 2 views
  • के द्वारा अंतिम प्रतियुतर Lizzynaz

Lizzynaz
Lizzynaz
more options

After the newest update was automatically installed today, when I go online I get a warning box from Norton saying something like I am the 1st person to download this and do I want to continue? I'm afraid it is a virus so I say no and the whole Firefox program freezes. I have uninstalled it and reinstalled it and the same thing keeps happening. Should I reinstall it and just say yes instead?

After the newest update was automatically installed today, when I go online I get a warning box from Norton saying something like I am the 1st person to download this and do I want to continue? I'm afraid it is a virus so I say no and the whole Firefox program freezes. I have uninstalled it and reinstalled it and the same thing keeps happening. Should I reinstall it and just say yes instead?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

1st person huh? That was reported to Norton in May 2010. Looks like they didn't fix their stuff permanently.
https://bugzilla.mozilla.org/show_bug.cgi?id=564389

Norton support is here.
http://norton.lithium.com/norton/

Lizzynaz
Lizzynaz प्रश्नकर्ता
more options

Thank you!! I figured I wasn't really the 1st person...but when you don't know that much about computers it makes you scared to continue. I did click continue anyway and it is now working fine!! Thanks again!