add-ons fail to install even after browser restart
Add-ons like NoScript fail to install even after restarting the browser. Everytime I open the add-ons tab I get a message to restart firefox but subsequent restarts results in no effect. Please assist.
All Replies (4)
Try resetting the Extension Manager.
With Firefox closed, delete the following files in your Profile folder':
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini
They'll be re-created when you open Firefox.
Making sure Firefox closed:
http://kb.mozillazine.org/Kill_application
Profile location:
http://kb.mozillazine.org/Profile_folder
You may need to show hidden files to locate your profile (W2K & WinXP):
http://www.microsoft.com/windowsxp/us.../hiddenfiles.mspx
Hello Sir, thank you for your response. I tried the instructions provided but the issue still exists.
You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.
It's definitely compatible, it's strange that everytime I click on "Tools > Add-ons > Extensions", I get a message bar on top saying "Restart Firefox to complete your changes" and it keeps prompting me even if I restart 10 times...