after closing fire fox it does not open again
after closing fire fox i cannot start it again it seems to be running but it seems to be back ground. when i close down a menu appears asking to close fire fox which cant be seen anyware.
after closing fire fox i cannot start it again it seems to be running but it seems to be back ground.
when i close down a menu appears asking to close fire fox which cant be seen anyware.
All Replies (1)
Sounds like it is hanging when you exit and later try to restart Firefox.
- How to stop the running Firefox process
- In Task Manager, does firefox.exe show in the Processes tab?
- See: http://kb.mozillazine.org/Kill_application
- What may cause Firefox to hang at exit
- You may need to try Firefox Safe Mode
- You may need to use Safe Mode to locate the problem: http://support.mozilla.com/en-US/kb/Safe+Mode
- Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
- If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling one at a time until the problem reappears. You MUST close and restart Firefox after EACH change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
- See the following for more information
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
- Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- Update Java:
- Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
- Removing old versions: http://www.java.com/en/download/faq/remove_olderversions.xml
- After the installation, start Firefox and check your version again.