Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Frequent crashes with 3.6.6 when loading new website

  • 2 प्रत्युत्तर
  • 2
  • 3 views
  • के द्वारा अंतिम प्रतियुतर rjohnson19

more options

I installed 3.6.6 recently and it often crashes when loading a new site. After restarting, it accesses the site with no problem. I installed AVG Free 9.0 at about the same time. Could there be a problem with AVG Safe-Surf/Link Scanner compatibility? Many thanks for any help!

URL of affected sites

http://

I installed 3.6.6 recently and it often crashes when loading a new site. After restarting, it accesses the site with no problem. I installed AVG Free 9.0 at about the same time. Could there be a problem with AVG Safe-Surf/Link Scanner compatibility? Many thanks for any help! == URL of affected sites == http://

All Replies (2)

more options

Leslie, it could be AVG, and there is a way to find out:

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.