Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no sound in the browser and in the about:support page the max channel in the media options shows 0

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 3 views
  • के द्वारा अंतिम प्रतियुतर Medhasree Suram

more options

There is no sound in the browser and in the about:support page the max channel in the media options shows 0, but in the listing of output devices the max channel should be 8. All other software sound plays fine in my device.

There is no sound in the browser and in the about:support page the max channel in the media options shows 0, but in the listing of output devices the max channel should be 8. All other software sound plays fine in my device.
संलग्न स्क्रीनशॉट

All Replies (1)

more options

Hey there! It sounds like you're having trouble with sound in Firefox on Windows 11. Don't worry, we've got you covered. If you're not hearing any sound in the browser and the max channel in about:support shows 0, while your output devices should have 8 channels, there might be a glitch in the settings. To fix this, try refreshing your Firefox profile. You can do this by typing "about:support" in the address bar, then clicking on "Refresh Firefox" at the top-right. This will reset your settings to default and should hopefully resolve the sound issue. If that doesn't work, let's also check your Windows sound settings, just to make sure everything is properly configured. Give these steps a shot.