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My junk mail is still marked as "unread" even I have changed option to "mark junk mail as read"

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर kaspar-hauser

kaspar-hauser
kaspar-hauser
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In Global Preferences of Junk Mail option "mark junk mail as readed" is on, but still mails moved to folder automatically remains unreaded and I have to go to this folder and mark them as myself. This option was worked properly on Windows XP and mentioned problem arises when I have migrated my mail folders to Windows 8.1.

In Global Preferences of Junk Mail option "mark junk mail as readed" is on, but still mails moved to folder automatically remains unreaded and I have to go to this folder and mark them as myself. This option was worked properly on Windows XP and mentioned problem arises when I have migrated my mail folders to Windows 8.1.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Can you check something:

Tools > Options > Advanced > General tab

click on 'Config Editor' button - it will tell you to be careful :)

In top search type: mail.spam look for this line: mail.spam.markAsReadOnSpam; Value = true

If this says 'False', double click on that line to toggle 'false' to 'True'

Close window - top right X clickon Ok to save and close Options Please report back.

Toad-Hall द्वारा सम्पादित

kaspar-hauser
kaspar-hauser प्रश्नकर्ता
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Thank you for your answer!

Unfortunately, mail.spam.markAsReadOnSpam has value "true" and junk mails are still unread.