Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Can't get Thunderbird to work with ATT

  • 3 תגובות
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת Matt

NateInWisconsin
NateInWisconsin
more options

I went to Thunderbird, clicked on 'File', 'New', then 'Get a New Mail Account'. I filled in my name, e-mail address (my att.net one), and my password. Everything seemed to be going fine until I hit 'Done'. Then I got this error message:

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no]

I click 'Okay', and for the past 45 minutes I've had the little spiraling circle with 'Checking Password'. I put in the correct password for my AT&T account.

Help!

I went to Thunderbird, clicked on 'File', 'New', then 'Get a New Mail Account'. I filled in my name, e-mail address (my att.net one), and my password. Everything seemed to be going fine until I hit 'Done'. Then I got this error message: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no] I click 'Okay', and for the past 45 minutes I've had the little spiraling circle with 'Checking Password'. I put in the correct password for my AT&T account. Help!

כל התגובות (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

File > new > existing account is what you need.... you are adding an existing ATT account.

NateInWisconsin
NateInWisconsin Question owner
more options

I do that, I get this message: 'Incoming server already exists'. Still unable to get mail.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

So you have created your account and it is not working. is that the case?

What happens when you press Shift+F5