חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Can't find forefox 11 on my computer even after download

more options

On many video pages the site asks me to download the latest version of firefox. When I go through the process and follow the steps, it says download is successful. But when I go back to the web pages it give the same message that I need to download the latest version. Also when I look for the latest version on my computer, it shows an earlier version.

On many video pages the site asks me to download the latest version of firefox. When I go through the process and follow the steps, it says download is successful. But when I go back to the web pages it give the same message that I need to download the latest version. Also when I look for the latest version on my computer, it shows an earlier version.

פתרון נבחר

Did you post with your current version of Firefox? Firefox 26 is the latest, so there's no need to update.

However, your plugin list doesn't show the Flash Player plugin, technically known as Shockwave Flash.

Could you check your Add-ons page to see whether it has been disabled? Older versions may be disabled after a while. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Plugins. Check the bottom of the list, with the gray background. Can you find Shockwave Flash and set it to Always Activate?

Read this answer in context 👍 1

כל התגובות (1)

more options

פתרון נבחר

Did you post with your current version of Firefox? Firefox 26 is the latest, so there's no need to update.

However, your plugin list doesn't show the Flash Player plugin, technically known as Shockwave Flash.

Could you check your Add-ons page to see whether it has been disabled? Older versions may be disabled after a while. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Plugins. Check the bottom of the list, with the gray background. Can you find Shockwave Flash and set it to Always Activate?