חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox gets stuck at startup from launching the program but doesn't by starting with launching a hyperlink

  • 3 תגובות
  • 4 have this problem
  • 2 views
  • תגובה אחרונה מאת falke_7

more options

if I launch FF by the desktop-button or from the start bar, it will be stuck immediately after the window is displayed. if I launch by clicking an hyperling e.g. in an e-mail, FF works correctly, the same if launching as administrator. We tried several times to re-install FF also by deleting all profile data. java also has been deleted. Th problem doesn't disappear. FF also works correctly if starting it in a different accont on the computer. The problem started after having opened a hyperlink, where a advert popped up which I clicked off immediately. The problem occures also immediately after re-installing with unchanged factory settings.

if I launch FF by the desktop-button or from the start bar, it will be stuck immediately after the window is displayed. if I launch by clicking an hyperling e.g. in an e-mail, FF works correctly, the same if launching as administrator. We tried several times to re-install FF also by deleting all profile data. java also has been deleted. Th problem doesn't disappear. FF also works correctly if starting it in a different accont on the computer. The problem started after having opened a hyperlink, where a advert popped up which I clicked off immediately. The problem occures also immediately after re-installing with unchanged factory settings.

כל התגובות (3)

more options

Try to delete the current desktop icon and create a new icon to lunch Firefox in case there is a problem with this desktop shortcut.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
more options

Thank you for your tip.

I deleted the desktop-link and made a new one by dragging from the firefox.exe file.

But the problem still exists.

Using FF in admin-mode is no good solution, because you always get asked, wether you want to let Firefox change your system.

Is there another possible solution?

more options

I tried another way: I put any www-link (our homepage) as launching link on the desktop. The hanging is the same.

But if I start with a hyperlink in an Outook-e-mail, everything works correctly. What's the difference?

Can anybody help me?

השתנתה ב־ על־ידי falke_7