We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I cannot access online statements for my credit card account when using firefox, but have no problem when using safari.

more options

When I attempted to check the monthly statement for my credit card account and clicked on "See statement", the next screen that appeared, which was labeled Online Statement", was blank. In the past, I have never had any problems with this. When I checked with the bank that issued the credit card, the representative I spoke with said that it was a browser issue and that, since I was working on a Mac, I should try using Safari. When I switched to Safari, I had no problem bringing up my statement. But I would prefer to be able to use Firefox to obtain information like this, since it's the browser I always use.

When I attempted to check the monthly statement for my credit card account and clicked on "See statement", the next screen that appeared, which was labeled Online Statement", was blank. In the past, I have never had any problems with this. When I checked with the bank that issued the credit card, the representative I spoke with said that it was a browser issue and that, since I was working on a Mac, I should try using Safari. When I switched to Safari, I had no problem bringing up my statement. But I would prefer to be able to use Firefox to obtain information like this, since it's the browser I always use.

כל התגובות (1)

more options

Can you upgrade your browser to Firefox 12 and check?