חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Why do I keep getting the mozilla crash report every time I try to open firefox. It won't open. One day my computer just shut down by itself and when I tried to reopen mozilla it wouldn't and I got this crash report.

  • 4 תגובות
  • 8 have this problem
  • 6 views
  • תגובה אחרונה מאת deatheater

more options

On the crash report it gives me to options;restart firefox or quit. I've clicked on both of these and nothing has happened I just keep getting the crash report. I have tried uninstalling and installing and still nothing works.

On the crash report it gives me to options;restart firefox or quit. I've clicked on both of these and nothing has happened I just keep getting the crash report. I have tried uninstalling and installing and still nothing works.

כל התגובות (4)

more options

Ok, can you open it in safe mode? Hold shift while opening firefox. Otherwise install firefox into a new folder- Download fresh copy - select custom and change destination folder. If you need assistance Private message me or send me an e-mail. Info on my profile.

more options

yes it can open in safe mode

more options

In safe mode type in about:crashes and give us the crash id.

more options

For today 8/20

bp-2ae959bd-af39-4b83-80e0-279662110820 bp-2ae959bd-af39-4b83-80e0-279662110820 bp-12a9efd2-5b12-4e98-8bcc-4a8e12110820 bp-3e920b20-fada-448f-b498-baa9d2110820 bp-2bcb5ad7-6c27-47dc-84a5-cb49a2110820 bp-7bc6bd4b-5ae8-43f1-bb91-fbc582110820 bp-902acdbd-5452-407d-94d7-9cb182110820 bp-a924868f-4984-43c6-9ab1-050992110820 bp-d26ef87a-5ad2-4919-887a-f05b22110820 bp-ba3be493-9908-4927-b95a-0de812110820 bp-2d3238e8-4bff-4e5f-977d-b54232110820 bp-1160ef30-95ee-48c2-bc87-fd9a82110820 bp-a50763c1-8c2b-41ef-968b-b46cb2110820