חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

When I try to install vFirefox v3.6.8, The update could not be installed. "msg says" Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again

  • 1 תגובה
  • 13 have this problem
  • 8 views
  • תגובה אחרונה מאת TonyE

more options

I have Firefox ver 3.6.7 installed and when It try's to update to 3.6.8 - Install fails and with this phrase in a answer box " The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I have no other versions of Firefox loaded and I am not sure what to do?

It seems to stay in this loop loading and then fails. Note: the green progress bar never seems to make it to the end.

I end up having to cancel the install then Firefox 3.6.7 runs fine. This ver 3.6.8 is running with no issues on my laptop.

I have Firefox ver 3.6.7 installed and when It try's to update to 3.6.8 - Install fails and with this phrase in a answer box " The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I have no other versions of Firefox loaded and I am not sure what to do? It seems to stay in this loop loading and then fails. Note: the green progress bar never seems to make it to the end. I end up having to cancel the install then Firefox 3.6.7 runs fine. This ver 3.6.8 is running with no issues on my laptop.

כל התגובות (1)

more options