חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

How do I reset my password

  • 2 תגובות
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת Toad-Hall

more options

I keep getting this message: Login to server mail.whitesphysicaltherapy.com with username doug@whitesphysicaltherapy.com failed.

I keep getting this message: Login to server mail.whitesphysicaltherapy.com with username doug@whitesphysicaltherapy.com failed.

כל התגובות (2)

more options

Passwords can only be created and modified in the webmail account accessed via a browser. Once this is done then you can update the saved passwords in Thunderbird.

Menu icon > Preferences / Settings > Privacy & security Under Passwords section click on 'Saved Passwords' click omn 'Show Paswords' You should have two lines for each mail account.

If pop...mailbox://account....and smtp://..... If imap....imap://account...and smtp://...

Right click on each line and select 'Edit Password' Complete clear allt he content Make sure the 'Caps Lock ' on keyboard is not switched on Carefull type the correct password

When finished click on 'Close' Exit Thunderbird and wait a few moments for background processes to complete. Start Thunderbird.

more options

The login may have failed for a number of reasons.

Firewall may be blocking Thunderbirds access to the internet. Sometimes an update in Thunderbird will confuse a Firewall as it thinks it's a different program.

Exit Thunderbird Access Firewall Thunderbird must be set up as an allowed program. If already set up as allowed - then block it, ok it. Access Firewall again and reset Thunderbird as an allowed program.

Temporary loss of internet - bad internet connection.

Server Settings not correct - such as... Authentication Method - Normal Password - this option not selected Connection Security: eg: SSL/TLS not set up when server expects it Using wrong port. Password needs updating