חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Screen shakes and jumps, shows multiple lines of code when opening firefox, unable to use the browser

  • 1 תגובה
  • 1 has this problem
  • 4 views
  • תגובה אחרונה מאת Wesley Branton

more options

Have scanned for and removed malware, have un-installed and re-installed firefox, but it is not functional. Chrome, Safari work normally. Prior to this, firefox was crashing every time I tried to attach a doc or photo. Help!

Have scanned for and removed malware, have un-installed and re-installed firefox, but it is not functional. Chrome, Safari work normally. Prior to this, firefox was crashing every time I tried to attach a doc or photo. Help!
צילומי מסך מצורפים

פתרון נבחר

Does this still happen when opening Firefox in Safe Mode?

If not, my first guess would be that it's a hardware acceleration related issue, which can usually be resolved by disabling hardware acceleration in the settings.

NOTE: Your may need to restart Firefox for the changes to be applied.

If that doesn't help, it could be caused by a faulty extension that you have installed in Firefox. In that case, you will need to use a bit of trial and error to find what one is causing the problem.

Hope this helps.

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Does this still happen when opening Firefox in Safe Mode?

If not, my first guess would be that it's a hardware acceleration related issue, which can usually be resolved by disabling hardware acceleration in the settings.

NOTE: Your may need to restart Firefox for the changes to be applied.

If that doesn't help, it could be caused by a faulty extension that you have installed in Firefox. In that case, you will need to use a bit of trial and error to find what one is causing the problem.

Hope this helps.