חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

History is erased after Firefox crashes

  • 1 תגובה
  • 1 has this problem
  • 6 views
  • תגובה אחרונה מאת Shadow110

more options

Whenever I close Firefox there is a chance it crashes, that would not be that big of an issue if not for the fact that when I reopen it my history is completely erased. I know you can restore it manually by replacing places.sqlite (I also noticed this workaround works better after checking "delete history when firefox is closed on" BUT unchecking all the options connected to this one (cache, history, cookies, etc.)), but this is getting annoying since crashes have been more frequent lately. Anyone can give me some insight on this?

Whenever I close Firefox there is a chance it crashes, that would not be that big of an issue if not for the fact that when I reopen it my history is completely erased. I know you can restore it manually by replacing places.sqlite (I also noticed this workaround works better after checking "delete history when firefox is closed on" BUT unchecking all the options connected to this one (cache, history, cookies, etc.)), but this is getting annoying since crashes have been more frequent lately. Anyone can give me some insight on this?

כל התגובות (1)

more options

The crash report is several pages of data. We need the report numbers to see the whole report. Make sure to send the bp- as per the picture

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.