Dear Mozilla Users Community, I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows: FIRSTLY, you send me a message, to dave.kobie@gmail.com because the email address is associated with Firefox A\C .... ..... BUT, BUT, BUT ...... Every time I try to UNSUBSCRIBE from all your voluminous e-mails to me ............ .................. You say, and I've copied and pasted this from your, Firefox's or Mozilla's UNSUBSCRIBE portal .... .............................. I get this reply from you ....... ..................................... VIZ. "This email address, ''[redacted by moderator]'', is not in our system. Please double check your address." FIREFOX, please get your act together --- How can you tell me, FIRSTLY, that you've sent a message to my ''[redacted by moderator]'' because the email address is associated with Firefox A\C ....... .............. BUT then, every time I UNSUBSCRIBE --- You tell me that exactly the same email .... ''[redacted by moderator]'' .... ............................. Is not in our system. Please double check your address??????? Come on, guys --- this is highly unprofessional -- Your left hand does not know what your right hand is doing!! My 2nd complaint is that YOU OBVIOUSLY MAKE IT AWFULLY HARD & DIFFICULT TO TRY AND E-MAIL YOU --- JUST TO REACH THIS "SUPPORT FORUM" --- ----- Guys, I'm not impressed ---- NOT ONE BIT. --------- With these 2 unsatisfactory and CUSTOMER UNFRIENDLY EVENTS & REALITIES --- ------------------ My rating of FIREFOX \ MOZILLA --- Has gone from 10/10 --- DOWN TO 3/10!! Thank you, and I hope you will pay serious attention --- to my 2 very serious complaints. Kind Regards, David Blaikie Thunder Bay, Canada ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''