חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

A website is trying to send me an email verification link. I do not get the email.

  • 3 תגובות
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת user1121639

more options

It is possible that I marked it as junk/spam previously. I cannot find a way to check to see if it was marked as junk/spam. How do I edit the lists of sites I have marked as junk/spam to see if that is why it is not coming through?

It is possible that I marked it as junk/spam previously. I cannot find a way to check to see if it was marked as junk/spam. How do I edit the lists of sites I have marked as junk/spam to see if that is why it is not coming through?

כל התגובות (3)

more options

First of all, you need to check your spam folder to see if the e-mail you are looking for is there. If it is not, then the problem is something else.

Always check your spam folder every day for e-mails that are good. Also try to make sure you empty the spam folder occasionally so it doesn't get full, and to make it easier to find e-mails you might be looking for.

If a good e-mail is in your spam folder, then select it and click "Not Junk", to get it to your Inbox, and then future e-mails like that will not be marked as junk. This will only work if Thunderbird marked the e-mail as spam.

If your e-mail provider/server (like Gmail), marked it as spam, not Thunderbird, then manually move it to your Inbox, and figure out your e-mail providers spam settings/options.

more options

Spam and junk folders checked. I have shut down Mozilla and will work from my email address at the website for 24 - 48 hours to see if it comes through there. I routinely mark emails junk/not junk. I hate useless emails. Thanks for your quick response!

more options

If it is not in the spam/junk folder, then it is probably not Thunderbird that is the problem.

You've got the right idea, use webmail to see if the e-mail comes in.

Two possibilities: 1. You mis-typed your e-mail address for whatever it is. I assume that you have already checked that. 2. That website's e-mail is not getting sent for some reason, or is being delayed a long time.