Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox keeps freezing until I move my cursor, and yes I've looked at/tried all the other threads with this question.

  • 1 תגובה
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת philipp

Fakusnamus
Fakusnamus
more options

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists.

I've just updated firefox today, I've disabled hardware acceleration and I'm in firefox's "safe mode" with all add-ons disabled, plus, I've cleaned my registry, cleared firefox's cache, and have had microsoft security essentials scan for virsues, and updated my display drivers and still firefox keeps freezing until i move my mouse.

It freezes and doesn't load anything, and it starts to work again as soon as i move my mouse for a couple seconds and then it freezes again. This happens constantly with firefox. It doesn't happen with IE or Chrome.

Can anyone help me?

I'm running Windows 7 Ultimate 64-bit, 4gb ram.

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists. I've just updated firefox today, I've disabled hardware acceleration and I'm in firefox's "safe mode" with all add-ons disabled, plus, I've cleaned my registry, cleared firefox's cache, and have had microsoft security essentials scan for virsues, and updated my display drivers and still firefox keeps freezing until i move my mouse. It freezes and doesn't load anything, and it starts to work again as soon as i move my mouse for a couple seconds and then it freezes again. This happens constantly with firefox. It doesn't happen with IE or Chrome. Can anyone help me? I'm running Windows 7 Ultimate 64-bit, 4gb ram.

השתנתה ב־ על־ידי Fakusnamus

כל התגובות (1)

philipp
philipp
  • Moderator
more options

hello Fakusnamus, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes as well.