Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Sometimes I cannot get emails to delete

  • 7 amsoshi
  • 4 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga christ1

more options

When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer. Any ideas? Jim

When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer. Any ideas? Jim

All Replies (7)

more options

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

more options

I tried that and it did not help and it did not help Jim

more options

What is your anti-virus s/w?

more options

Viper 2014. I turned it of and it sill will not delete

more options

Try compact your folders, click with right button mouse on Inbox >> Compact

more options

That did not help

more options

An gyara daga christ1