Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

firefox is treating my shift key like the back button.

  • 5 amsoshi
  • 14 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga cor-el

more options

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

i can't use the shift key or ctrl keys in firefox anymore. if i press the shift key, it works exactly like clicking the back arrow. if i use the ctrl key, the window zooms out. i have tried closing out of all firefox windows and re-opening them and rebooting my computer. neither had any effect.

All Replies (5)

more options

hello gschulz, are you scrolling with your mouse at the same time (shift & downscroll will go back in the history, ctrl+downscroll will decrease the zoom level)? maybe also test it with different hardware...

more options

I wasn't touching the mouse at the time. I'll try it with different hardware.

more options

You nailed it. It seems to have been my wireless keyboard. I don't know if a key was stuck or what it was, but the issue went away when I disconnected both the mouse and keyboard.

more options

I have the same problem and I am not using my mouse while hitting shift key- have uninstalled and reset firefox over 3 times. I have tried in IE and do not have the issue.

more options

jamiemarie1 created a new thread here: