Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Portable keeps crashing randomly in safe mode.

  • 5 amsoshi
  • 5 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga myroad

more options

Hi,

Here is a report bp-2c5d928c-5384-4860-bc96-292472130330.

Recently (maybe a month ago), Firefox (Portable) keeps crashing. I tried safe mode, plugin disabled, migration to a clean Firefox Portable 19, Firefox Portable ESR, FF 17, FF 20beta with only the necessary files from my profile. Even though it was Flash or defective memory.

I have absolutely no idea of what causes Firefox to crash. Maybe I should reformat Windows? Oh and I can't get all the reports because when Firefox crashes and can't submit the report, I lost it in about:crashes. But the module xul.dll is always here in the other reports I have seen.

Thank you.

Hi, Here is a report bp-2c5d928c-5384-4860-bc96-292472130330. Recently (maybe a month ago), Firefox (Portable) keeps crashing. I tried safe mode, plugin disabled, migration to a clean Firefox Portable 19, Firefox Portable ESR, FF 17, FF 20beta with only the necessary files from my profile. Even though it was Flash or defective memory. I have absolutely no idea of what causes Firefox to crash. Maybe I should reformat Windows? Oh and I can't get all the reports because when Firefox crashes and can't submit the report, I lost it in about:crashes. But the module xul.dll is always here in the other reports I have seen. Thank you.

All Replies (5)

more options

I forgot to say: I did one pass memtest86+ and Windows Memory Diagnostic Tool. Without error. I will retest tonight.

more options

Portable Firefox support is over here:
http://portableapps.com/forums/support/firefox_portable

more options

Try to disable hardware acceleration in Firefox.

See also:

more options

Thanks.

This time: FF20.0 beta with some add-ons and flash plugin ; hw acceleration disabled.

Crash report: bp-2e2b9473-0ab3-4e06-9640-fb5442130331

May or may not be related. I will try safe mode, plugin disabled, hw disabled.

more options

Tried FF Portable 19 safe mode, plugin and hw acceleration disabled. It crashes once but FF couldn't sent the report and lost it in about:crashes.

I tried FF 19 with add-on, plugin enabled but in Windows 7 this time and it seems I got no crash anymore. May be related to bad drivers, I don't know. One thing I am sure: it is not related to add-on or plugin as it crashed in safe mode plugin disabled.