We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes bei "Speichern unter"

  • 2 amsoshi
  • 7 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga Herbert.Dejon

more options

Firefox stürzt ab, auch im abgesicherten Modus, wenn ich "Speichern unter" eingebe und dann einen anderen Ordner als den Standard-Ordner auswähle. Fehler auch nach Neuinstallation 9.01

Firefox stürzt ab, auch im abgesicherten Modus, wenn ich "Speichern unter" eingebe und dann einen anderen Ordner als den Standard-Ordner auswähle. Fehler auch nach Neuinstallation 9.01

Mafitar da aka zaɓa

The crash report shows a file GenOleDBU.ocx as the cause. Such an .ocx file extension is usually used by ActiveX controls for IE and not by Firefox.
What is the location of that file?

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

more options

Zaɓi Mafita

The crash report shows a file GenOleDBU.ocx as the cause. Such an .ocx file extension is usually used by ActiveX controls for IE and not by Firefox.
What is the location of that file?

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Die Datei "GenOleDBU.ocx" war im Programmordner von "Gen-Profi". Ich habe die Datei gelöscht und das Programm deinstalliert. damit Fehler behoben. Vielen Dank für die Hilfe