Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Was I duped into downlaoding FireFox 5 Beta?

  • 1 amsa
  • 11 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

A pop up box came along and said to update to Firefox 5 beta, so I did now I can't get Firefox to work.

A pop up box came along and said to update to Firefox 5 beta, so I did now I can't get Firefox to work.

All Replies (1)

more options

It is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.

You can check that by looking at the pref app.update.channel on the about:config page.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

If the value of that pref is beta then it is better to download and install the latest Firefox 4.0.x release.