Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since I did the last update, when composing an email, there are little opaque sort of dots at the lower right of the "to" box which prevent the down arrow from being used if you want to scroll through the addressees.

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga shuffielda

more options

When I have the screen up to compose an email, there is something in the lower right corner of the "to" box where you put the email addresses of those you to whom you want to send the email. Actually, it looks like the little dots in the corner of this box. If I try to put my cursor on the down arrow to scroll down the list of addressees, it doesn't work. The down arrow is covered partially by the dots.

When I have the screen up to compose an email, there is something in the lower right corner of the "to" box where you put the email addresses of those you to whom you want to send the email. Actually, it looks like the little dots in the corner of this box. If I try to put my cursor on the down arrow to scroll down the list of addressees, it doesn't work. The down arrow is covered partially by the dots.

All Replies (2)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39

more options

I contacted Firefox because this problem I am having never happened until I updated Firefox. It is not a problem if I access my email with Internet Explorer. Do you see the little dots at the bottom of this text box? The same ones appear in the "To:" box when I am composing an email. That's why I am thinking it has something to do with Firefox. Those do not appear with Internet Explorer. The dots sit right on top of the down arrow to scroll down on any list of contacts put in the "To:" box and when I put my cursor there, I cannot scroll down, only up. I have to use the arrows on the keyboard. It's a pain.