Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Internet Explorer 9 will not let me download firefox, What do I do?

  • 3 amsoshi
  • 20 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga dewbieman2001

dewbieman2001
dewbieman2001
more options

Everytime I try and download firefox, it says that the file contains a virus, a deletes it before I can download it.

Everytime I try and download firefox, it says that the file contains a virus, a deletes it before I can download it.

All Replies (3)

Xircal
Xircal
more options

Do you have an older version of Firefox installed already? If so, go to Help | Check For Updates and update it that way.

If you do have an older version installed, go to Tools | Add-ons | Extensions and see if you can see Ask Toolbar in there. If so, remove it.

If you don't have Firefox installed at all, try and download it from here: http://www.mozilla.com/

If it still doesn't work, download Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to check for malware.

the-edmeister
the-edmeister
  • Moderator
more options

Temporarily disable your anti-virus application for only as long as it takes you to download Firefox.

dewbieman2001
dewbieman2001 Mai mallakar tambaya
more options

I'm not sure how to disable the application.