Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox stuck in endless loop asking to restart to finish previous update but does nothing. Can uninstall or install newer version over it. I believe the setup files were erased before reboot by another installer. How do i fix this?

  • 4 amsoshi
  • 108 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga developerNC

more options

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there.

Any suggestions to get firefox back up and running

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there. Any suggestions to get firefox back up and running

Mafitar da aka zaɓa

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

Karanta wannan amsa a matsayinta 👍 13

All Replies (4)

more options

Zaɓi Mafita

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

more options

Thank you. That worked.

more options

I was having the same problem, so I deleted 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory, as recommended. Now it no longer says it needs a restart to complete a previous installation. It says it needs a restart to complete a previous uninstall. What do I do now? Help!

more options

Delete the entire 'Mozilla Firefox' directory then proceed to download the newest version of FireFox from http://www.mozilla.org/

Re-install FireFox.