Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

"LOADING " FREEZES when I try to open any email BUT ONLY ON FIREFOX

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

AnonymousUser
AnonymousUser
more options

WHENEVER I TRY TO USE FIREFOX THE WORD "LOADING" APPEARS AT THE TOP OF THE PAGE AND FREEZES THERE. I AM THEN FORCED TO GO TO GOOGLE CHROME TO READ MY MAIL??

This happened

Every time Firefox opened

A week ago and has gotten worse

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

WHENEVER I TRY TO USE FIREFOX THE WORD "LOADING" APPEARS AT THE TOP OF THE PAGE AND FREEZES THERE. I AM THEN FORCED TO GO TO GOOGLE CHROME TO READ MY MAIL?? == This happened == Every time Firefox opened == A week ago and has gotten worse == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls