Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot restore bookmarks

  • 1 amsa
  • 6 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

AnonymousUser
AnonymousUser
more options

All of my bookmarks have been erased. I get an error each time I log into Firefox. I tried to create a back-up file of my bookmarks, but none are listed in the Organize Bookmarks file. I tried to restore bookmarks from an earlier date before I started getting the error, but I get an error stating that Firefox is unable to read the files. I tried uninstalling Firefox and reinstalling a new version, but I continue to get the same error. Help!

All of my bookmarks have been erased. I get an error each time I log into Firefox. I tried to create a back-up file of my bookmarks, but none are listed in the Organize Bookmarks file. I tried to restore bookmarks from an earlier date before I started getting the error, but I get an error stating that Firefox is unable to read the files. I tried uninstalling Firefox and reinstalling a new version, but I continue to get the same error. Help!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Delete places.sqlite and places.sqlite-journal and see if that allows to restore the bookmarks form a JSON backup.