Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

white box showing up on videos following update

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga jeyson1099

teecomp
teecomp
more options

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?
Hoton allon fuska da aka liƙa

All Replies (1)

jeyson1099
jeyson1099
more options

Hello, Firefox has built in support for open media formats usually associated with MP3, WebM, Ogg and Wave containers. However, MP4 containers usually depend on platform decoders for AAC and H.264 audio and video streams. In order to find a solution to problems related to audio and video go to the following link Fix common audio and video issues