Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Access problems at Chase.com

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga GerardoPcp04

Jorge
Jorge
more options

I have the version of Firefox 96.0.3 (64 bit) in Spanish

when I try to enter https://www.chase.com/ Please update your browser. We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience. Update your browser

that I have to do ?

I have the version of Firefox 96.0.3 (64 bit) in Spanish when I try to enter https://www.chase.com/ Please update your browser. We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience. Update your browser that I have to do ?
Hoton allon fuska da aka liƙa

All Replies (3)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
more options

Hola Jorge, Si el Firefox esta actualizado, puedes escribir en la barra de direcciones: about:support y verificar en la segunda linea "Version" si dice 96.0.3 ? Si esta correcto prueba borrar las cookies y los datos del sitio para esa pagina: https://support.mozilla.org/es/kb/Borrar%20cookies#w_limpiar-cookies-del-sitio-web-actual Saludos

Jorge
Jorge Mai mallakar tambaya
more options

no se resolvio el problema

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
more options

Hola No veo ningún problema para ingresar a la pagina, ya sea con Firefox 96.0.2 anteriormente como con la versión 96.0.3 (actual). Prueba actualizar a la nueva versión y de continuar el problema restablecer el Firefox: https://support.mozilla.org/es/kb/restablecer-firefox-una-forma-facil-de-solucionar- Saludos