Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox doesn't recognize my password to enter in Metamask

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

A few days ago I installed Firefox on my desktop (Windows 10) and then dowloaded Metamask Extension. The problem is that every time I tried to sign in Metamask is not recognizing the password ( I'm 100% secure it's the right one) and I'm forced to remove the MM extension and re-install again Metamask from the seed phrase, what it's not normal and it's very dangerous because I had to expose the seed words every time to sing in in MM. With others Browsers this is not happening. I will appreciate your help in this matter

A few days ago I installed Firefox on my desktop (Windows 10) and then dowloaded Metamask Extension. The problem is that every time I tried to sign in Metamask is not recognizing the password ( I'm 100% secure it's the right one) and I'm forced to remove the MM extension and re-install again Metamask from the seed phrase, what it's not normal and it's very dangerous because I had to expose the seed words every time to sing in in MM. With others Browsers this is not happening. I will appreciate your help in this matter

All Replies (1)

more options

Is this an add-on or a website? You should check with Metamask support.