Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird will not start, do not understand error message

  • 1 amsa
  • 1 yana da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga brian_m

brian_m
brian_m
more options

I'm using Thunderbird 64-bit for Linux, the latest version in the Ubuntu repositories for 20.2 LTS. Thunderbird was running fine when I shut the PC down last night, this morning I couldn't get it to start, and running

thunderbird %u

in a terminal produced the output below. This is over my head, I'm afraid. Can anybody tell me what I need to do to fix the problem? I have made no changes to the PC (no upgrades) since Thunderbird was working OK last night.

Thanks!


[calBackendLoader] Using Thunderbird's libical backend JavaScript error: resource://gre/modules/MessengerContentHandler.jsm, line 75: NS_ERROR_FAILURE: Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/extensions/messagingmenu@mozilla.com.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 observe@resource://gre/modules/AsyncShutdown.jsm:554:16 </p>

Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 observe@resource://gre/modules/AsyncShutdown.jsm:554:16 </p>

JavaScript error: resource://gre/modules/ConduitsChild.jsm, line 179: Error: CallResult for closed conduit {2ab1b709-ba03-4361-abf9-c50b964ff75d}.24: ({childId:"{2ab1b709-ba03-4361-abf9-c50b964ff75d}.24", callId:55, path:"extensionScripts.register", result:{}}) JavaScript error: resource://gre/modules/ConduitsChild.jsm, line 179: Error: CallResult for closed conduit {2ab1b709-ba03-4361-abf9-c50b964ff75d}.24: ({childId:"{2ab1b709-ba03-4361-abf9-c50b964ff75d}.24", callId:45, path:"menus.remove", result:{}}) JavaScript error: resource://gre/modules/JSONFile.jsm, line 173: Error: Data is not ready.

      1. !!! [Parent][DispatchAsyncMessage] Error: PBackground::Msg_PBackgroundIDBFactoryConstructor Value error: message was deserialized, but contained an illegal value
I'm using Thunderbird 64-bit for Linux, the latest version in the Ubuntu repositories for 20.2 LTS. Thunderbird was running fine when I shut the PC down last night, this morning I couldn't get it to start, and running thunderbird %u in a terminal produced the output below. This is over my head, I'm afraid. Can anybody tell me what I need to do to fix the problem? I have made no changes to the PC (no upgrades) since Thunderbird was working OK last night. Thanks! [calBackendLoader] Using Thunderbird's libical backend JavaScript error: resource://gre/modules/MessengerContentHandler.jsm, line 75: NS_ERROR_FAILURE: Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/extensions/messagingmenu@mozilla.com.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 observe@resource://gre/modules/AsyncShutdown.jsm:554:16 Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 observe@resource://gre/modules/AsyncShutdown.jsm:554:16 JavaScript error: resource://gre/modules/ConduitsChild.jsm, line 179: Error: CallResult for closed conduit {2ab1b709-ba03-4361-abf9-c50b964ff75d}.24: ({childId:"{2ab1b709-ba03-4361-abf9-c50b964ff75d}.24", callId:55, path:"extensionScripts.register", result:{}}) JavaScript error: resource://gre/modules/ConduitsChild.jsm, line 179: Error: CallResult for closed conduit {2ab1b709-ba03-4361-abf9-c50b964ff75d}.24: ({childId:"{2ab1b709-ba03-4361-abf9-c50b964ff75d}.24", callId:45, path:"menus.remove", result:{}}) JavaScript error: resource://gre/modules/JSONFile.jsm, line 173: Error: Data is not ready. ###!!! [Parent][DispatchAsyncMessage] Error: PBackground::Msg_PBackgroundIDBFactoryConstructor Value error: message was deserialized, but contained an illegal value

All Replies (1)

brian_m
brian_m Mai mallakar tambaya
more options

I have no idea what has happened here. I tried a reboot, then I tried reinstalling Thunderbird, then I tried another reboot. No change in the symptoms.

Then I had to go out this morning, and shut the PC down. I came back to it this afternoon, and now Thunderbird is working again.

If anybody has the slightest idea of what might have caused all this, please post a reply!