We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

tags don't persist

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Matt

ken133
ken133
more options

I've just installed Thunderbird on Windows 10 (78.12.0 64-bit). It works great, but I'm noticing one problem (so far): tags do not persist. If I set a tag on an email, then set the same or different tag on another email, the first tag will disappear after a second or two. It will also disappear when closing and reopening, or after switching to another folder, or even browsing in the same folder. I've repeated the behavior in safe mode. Any help would be greatly appreciated.

I've just installed Thunderbird on Windows 10 (78.12.0 64-bit). It works great, but I'm noticing one problem (so far): tags do not persist. If I set a tag on an email, then set the same or different tag on another email, the first tag will disappear after a second or two. It will also disappear when closing and reopening, or after switching to another folder, or even browsing in the same folder. I've repeated the behavior in safe mode. Any help would be greatly appreciated.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Tags can be problematical on imap mail servers that say they support tags and then don't, they get synchronized to oblivion. I have no workaround other than use a different mail provider.