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Having issue with webpage text boxes not responding to mouse click or enter.

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I have a reproduceable issue where a text box, usually at the top of a page, will not respond to clicking on an enter/search icon or to enter/return after text is entered. I have seen it on both the Home Depot (see attachment) and Lowes websites, and my wife saw it on her laptop with Weather.com. Both systems are Win 10 latest and Firefox 87.0. In the attaached image, clicking on either the small orange circle or pressing enter fails to work. Similar issue with Lowes and Weather. Tried running in safe mode but still had same issue. However, using Opera or Edge works just fine.

Application Basics


Name: Firefox Version: 87.0 Build ID: 20210318103112 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 OS: Windows_NT 10.0 19042 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 9 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Reset Search Defaults Version: 1.0.6 ID: reset-search-defaults@mozilla.com

Name: Web Compatibility Interventions Version: 20.1.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org

Remote Features


bug-1648229-rollout-comcast-steering-rollout-release-78-80: active bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83: active bug-1701297-rollout-turn-off-networkjarrecord_failure_reason-release-87-88: active rollout-doh-us-staged-rollout-to-all-us-desktop-users-release-73-77-bug-1586331: active rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898: active rollout-monitor-v2-1505837: active

Remote Processes


Type: Web Content Count: 5 / 8

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 1

Type: GPU Count: 1

Add-ons


Name: Adblock Plus - free ad blocker Type: extension Version: 3.10.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Norton Safe Web Type: extension Version: 3.14.3.5 Enabled: true ID: nortonsafeweb@symantec.com

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: DuckDuckGo Privacy Essentials Type: extension Version: 2021.4.9 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Honey Type: extension Version: 12.4.5 Enabled: false ID: jid1-93CWPmRbVPjRQA@jetpack

Name: Norton Safe Search Type: extension Version: 3.13.1.2 Enabled: false ID: nortonsafesearch_ul_ven_y_2@symantec.com

Security Software


Type: Norton 360

Type:

Type: Norton 360

Graphics


Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e0e1) EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.14225 git hash: 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EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e0e1) EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 DirectWrite: true (10.0.19041.804) GPU #1 Active: Yes Description: Intel(R) UHD Graphics 630 Vendor ID: 0x8086 Device ID: 0x3e9b Driver Version: 27.20.100.8935 Driver Date: 10-28-2020 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 08241028 RAM: 0 GPU #2 Active: No Description: NVIDIA GeForce GTX 1050 Ti Vendor ID: 0x10de Device ID: 0x1c8c Driver Version: 27.21.14.5771 Driver Date: 12-29-2020 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll Subsys ID: 08241028 RAM: 4096 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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 Display0: 1920x1080@60Hz : Intel(R) UHD Graphics 630 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0 GPUProcessPid: 12952 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default denied by env: Not on allowlist OMTP: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features WMF VPX Video Decoder: Reset on Next Restart

Failure Log (#0) Error: WMF VPX video decoding is disabled due to a previous crash. (#1): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#2) Error: WMF VPX video decoding is disabled due to a previous crash. (#3): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#4) Error: WMF VPX video decoding is disabled due to a previous crash. (#5): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#6) Error: WMF VPX video decoding is disabled due to a previous crash. (#7): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#8) Error: WMF VPX video decoding is disabled due to a previous crash. (#9): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#10) Error: WMF VPX video decoding is disabled due to a previous crash. (#11): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash.

Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Speakers (2BOOM-BT422 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&17ff57d6&0&97

Speakers/Headphones (Realtek(R) Audio): Digital Audio (HDMI) (High Definition Audio Device):

Headphones (High Definition Audio Device):

Headphones (2BOOM-BT422 Stereo): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&14be9271&1&FC58FAD07D2D_C00000000

Speakers (High Definition Audio Device):

Speakers/Headphones (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280824&REV_1000\4&7ff715f&0&0001

Input Devices Name: Group

Headset (2BOOM-BT422 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&17ff57d6&0&97 Internal AUX Jack (High Definition Audio Device): Stereo Mix (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280824&REV_1000\4&7ff715f&0&0001 Line (Jack's Fire HD 10 A2DP SNK): BTHENUM\{0000110a-0000-1000-8000-00805f9b34fb}_VID&00021949_PID&1200\7&14be9271&1&F0817322B29C_C00000000

Internal AUX Jack (High Definition Audio Device):

Stereo Mix (Realtek(R) Audio): Microphone (Realtek(R) Audio): Microphone (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280824&REV_1000\4&7ff715f&0&0001

Microphone (High Definition Audio Device):

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\jack6\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\jack6\AppData\Roaming\Mozilla\Firefox\Profiles\mrour9d0.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\jack6\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false HTTP/3 protocol (network.http.http3.enabled): false Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: inputmode (dom.forms.inputmode): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


undefined: disabled undefined: title1 undefined: control

Important Modified Preferences


accessibility.force_disabled: 1 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 659376 browser.cache.disk.capacity: 153600 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.telemetry_report_ID: 26 browser.contentblocking.category: strict browser.download.folderList: 2 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20210318103112 browser.startup.homepage: https://www.google.com/?gws_rd=ssl browser.startup.homepage_override.buildID: 20210318103112 browser.startup.homepage_override.mstone: 87.0 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.resultBuckets: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.engines: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.searches: false browser.urlbar.suggest.topsites: false browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 4 browser.urlbar.tipShownCount.tabToSearch: 1 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.doorhanger-shown: true doh-rollout.mode: 2 doh-rollout.self-enabled: true dom.disable_open_during_load: false dom.forms.autocomplete.formautofill: true dom.push.userAgentID: 09c5afc21b6b4d5893db12249fdf1bff extensions.formautofill.addresses.usage.hasEntry: true extensions.formautofill.creditCards.enabled: false extensions.formautofill.creditCards.usage.cancelCcSave: 1 extensions.formautofill.creditCards.used: 2 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 87.0 font.internaluseonly.changed: true gfx.crash-guard.status.wmfvpxvideo: 3 gfx.crash-guard.wmfvpxvideo.appVersion: 87.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x3e9b gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.100.8935 idle.lastDailyNotification: 1618671810 layers.mlgpu.sanity-test-failed: true media.benchmark.vp9.fps: 94 media.benchmark.vp9.versioncheck: 5 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1571886047 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20210318103112 media.gmp-manager.lastCheck: 1618607661 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1582299054 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.cookieBehavior: 5 network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1618583022 places.history.expiration.transient_current_max_pages: 57530 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 373 plugin.flash.lastmod_lo: -473656634 plugin.flash.path: C:\WINDOWS\system32\Macromed\Flash\NPSWF64_32_0_0_453.dll plugin.flash.version: 32.0.0.453 privacy.annotate_channels.strict_list.enabled: true privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.sessions: false privacy.cpd.cookies: false privacy.cpd.formdata: false privacy.donottrackheader.enabled: true privacy.history.custom: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1618671810896 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 privacy.socialtracking.notification.counter: 1 privacy.socialtracking.notification.enabled: false privacy.socialtracking.notification.lastShown: 1571969016200 privacy.trackingprotection.enabled: true privacy.trackingprotection.socialtracking.enabled: true security.remote_settings.crlite_filters.checked: 1618671801 security.remote_settings.intermediates.checked: 1618671801 security.sandbox.content.tempDirSuffix: {a494261a-39bc-4e14-8bdc-65ad9594055a} security.sandbox.plugin.tempDirSuffix: {db7039bf-6add-4c37-9cce-714cde9594d0} security.tls.version.enable-deprecated: true services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.generation.enabled: false signon.importedFromSqlite: true signon.usage.hasEntry: true signon.usage.lastUsed: 1608817775 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1616726299 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


fission.autostart.session: false

Places Database


Accessibility


Activated: false Prevent Accessibility: 1 Accessible Handler Used: true Accessibility Instantiator:

Library Versions


NSPR Expected minimum version: 4.29 Version in use: 4.29

NSS Expected minimum version: 3.62 Version in use: 3.62

NSSSMIME Expected minimum version: 3.62 Version in use: 3.62

NSSSSL Expected minimum version: 3.62 Version in use: 3.62

NSSUTIL Expected minimum version: 3.62 Version in use: 3.62

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache


Disk Cache Path: C:\Users\jack6\AppData\Local\Mozilla\Firefox\Profiles\mrour9d0.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


print_printer: Brother MFC-L2700DW via TCP print.more-settings.open: true print.printer_Brother_MFC-L2700DW_via_TCP.print_bgcolor: false print.printer_Brother_MFC-L2700DW_via_TCP.print_bgimages: false print.printer_Brother_MFC-L2700DW_via_TCP.print_duplex: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_edge_bottom: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_edge_left: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_edge_right: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_edge_top: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_evenpages: true print.printer_Brother_MFC-L2700DW_via_TCP.print_footercenter: print.printer_Brother_MFC-L2700DW_via_TCP.print_footerleft: &PT print.printer_Brother_MFC-L2700DW_via_TCP.print_footerright: &D print.printer_Brother_MFC-L2700DW_via_TCP.print_headercenter: print.printer_Brother_MFC-L2700DW_via_TCP.print_headerleft: &T print.printer_Brother_MFC-L2700DW_via_TCP.print_headerright: &U print.printer_Brother_MFC-L2700DW_via_TCP.print_in_color: false print.printer_Brother_MFC-L2700DW_via_TCP.print_margin_bottom: 0.5 print.printer_Brother_MFC-L2700DW_via_TCP.print_margin_left: 0.5 print.printer_Brother_MFC-L2700DW_via_TCP.print_margin_right: 0.5 print.printer_Brother_MFC-L2700DW_via_TCP.print_margin_top: 0.5 print.printer_Brother_MFC-L2700DW_via_TCP.print_oddpages: true print.printer_Brother_MFC-L2700DW_via_TCP.print_orientation: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_page_delay: 50 print.printer_Brother_MFC-L2700DW_via_TCP.print_paper_data: 1 print.printer_Brother_MFC-L2700DW_via_TCP.print_paper_height: 11 print.printer_Brother_MFC-L2700DW_via_TCP.print_paper_id: 1 print.printer_Brother_MFC-L2700DW_via_TCP.print_paper_name: print.printer_Brother_MFC-L2700DW_via_TCP.print_paper_size_unit: 0 print.printer_Brother_MFC-L2700DW_via_TCP.print_paper_width: 8.5 print.printer_Brother_MFC-L2700DW_via_TCP.print_resolution: 600 print.printer_Brother_MFC-L2700DW_via_TCP.print_reversed: false print.printer_Brother_MFC-L2700DW_via_TCP.print_scaling: 1 print.printer_Brother_MFC-L2700DW_via_TCP.print_shrink_to_fit: false print.printer_Brother_MFC-L2700DW_via_TCP.print_to_file: false print.printer_Brother_MFC-L2700DW_via_TCP.print_to_filename: print.printer_Brother_MFC-L2700DW_via_TCP.print_unwriteable_margin_bottom: 17 print.printer_Brother_MFC-L2700DW_via_TCP.print_unwriteable_margin_left: 17 print.printer_Brother_MFC-L2700DW_via_TCP.print_unwriteable_margin_right: 17 print.printer_Brother_MFC-L2700DW_via_TCP.print_unwriteable_margin_top: 17 print.printer_Brother_MFC-L2700DW_via_WSD.print_bgcolor: false print.printer_Brother_MFC-L2700DW_via_WSD.print_bgimages: false print.printer_Brother_MFC-L2700DW_via_WSD.print_duplex: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_edge_bottom: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_edge_left: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_edge_right: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_edge_top: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_footercenter: print.printer_Brother_MFC-L2700DW_via_WSD.print_footerleft: print.printer_Brother_MFC-L2700DW_via_WSD.print_footerright: print.printer_Brother_MFC-L2700DW_via_WSD.print_headercenter: print.printer_Brother_MFC-L2700DW_via_WSD.print_headerleft: print.printer_Brother_MFC-L2700DW_via_WSD.print_headerright: print.printer_Brother_MFC-L2700DW_via_WSD.print_in_color: false print.printer_Brother_MFC-L2700DW_via_WSD.print_margin_bottom: 0.5 print.printer_Brother_MFC-L2700DW_via_WSD.print_margin_left: 0.5 print.printer_Brother_MFC-L2700DW_via_WSD.print_margin_right: 0.5 print.printer_Brother_MFC-L2700DW_via_WSD.print_margin_top: 0.5 print.printer_Brother_MFC-L2700DW_via_WSD.print_orientation: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_page_delay: 50 print.printer_Brother_MFC-L2700DW_via_WSD.print_paper_height: 11 print.printer_Brother_MFC-L2700DW_via_WSD.print_paper_id: 1 print.printer_Brother_MFC-L2700DW_via_WSD.print_paper_size_unit: 0 print.printer_Brother_MFC-L2700DW_via_WSD.print_paper_width: 8.5 print.printer_Brother_MFC-L2700DW_via_WSD.print_resolution: 600 print.printer_Brother_MFC-L2700DW_via_WSD.print_reversed: false print.printer_Brother_MFC-L2700DW_via_WSD.print_scaling: 1 print.printer_Brother_MFC-L2700DW_via_WSD.print_shrink_to_fit: true print.printer_Brother_MFC-L2700DW_via_WSD.print_to_file: false print.printer_Brother_MFC-L2700DW_via_WSD.print_to_filename: print.printer_Brother_MFC-L2700DW_via_WSD.print_unwriteable_margin_bottom: 17 print.printer_Brother_MFC-L2700DW_via_WSD.print_unwriteable_margin_left: 17 print.printer_Brother_MFC-L2700DW_via_WSD.print_unwriteable_margin_right: 17 print.printer_Brother_MFC-L2700DW_via_WSD.print_unwriteable_margin_top: 17 print.printer_HP_Deskjet_F4500_series.print_bgcolor: false print.printer_HP_Deskjet_F4500_series.print_bgimages: false print.printer_HP_Deskjet_F4500_series.print_duplex: 0 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print.printer_HP_Deskjet_F4500_series.print_unwriteable_margin_right: 13 print.printer_HP_Deskjet_F4500_series.print_unwriteable_margin_top: 12 print.printer_HP_Laserjet_1200_PS.print_bgcolor: false print.printer_HP_Laserjet_1200_PS.print_bgimages: false print.printer_HP_Laserjet_1200_PS.print_duplex: 0 print.printer_HP_Laserjet_1200_PS.print_edge_bottom: 0 print.printer_HP_Laserjet_1200_PS.print_edge_left: 0 print.printer_HP_Laserjet_1200_PS.print_edge_right: 0 print.printer_HP_Laserjet_1200_PS.print_edge_top: 0 print.printer_HP_Laserjet_1200_PS.print_evenpages: true print.printer_HP_Laserjet_1200_PS.print_footercenter: print.printer_HP_Laserjet_1200_PS.print_footerleft: &PT print.printer_HP_Laserjet_1200_PS.print_footerright: &D print.printer_HP_Laserjet_1200_PS.print_headercenter: print.printer_HP_Laserjet_1200_PS.print_headerleft: &T print.printer_HP_Laserjet_1200_PS.print_headerright: &U print.printer_HP_Laserjet_1200_PS.print_in_color: true 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print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 1 print.printer_Microsoft_Print_to_PDF.print_paper_height: 11 print.printer_Microsoft_Print_to_PDF.print_paper_id: 1 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 0 print.printer_Microsoft_Print_to_PDF.print_paper_width: 8.5 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false print.printer_Microsoft_Print_to_PDF.print_scaling: 0.8 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: false print.printer_Microsoft_Print_to_PDF.print_to_file: false print.printer_Microsoft_Print_to_PDF.print_to_filename: print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 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I have a reproduceable issue where a text box, usually at the top of a page, will not respond to clicking on an enter/search icon or to enter/return after text is entered. I have seen it on both the Home Depot (see attachment) and Lowes websites, and my wife saw it on her laptop with Weather.com. Both systems are Win 10 latest and Firefox 87.0. In the attaached image, clicking on either the small orange circle or pressing enter fails to work. Similar issue with Lowes and Weather. Tried running in safe mode but still had same issue. However, using Opera or Edge works just fine. Application Basics ------------------ Name: Firefox Version: 87.0 Build ID: 20210318103112 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0 OS: Windows_NT 10.0 19042 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 9 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- Firefox Features ---------------- Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Reset Search Defaults Version: 1.0.6 ID: reset-search-defaults@mozilla.com Name: Web Compatibility Interventions Version: 20.1.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org Remote Features --------------- bug-1648229-rollout-comcast-steering-rollout-release-78-80: active bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83: active bug-1701297-rollout-turn-off-networkjarrecord_failure_reason-release-87-88: active rollout-doh-us-staged-rollout-to-all-us-desktop-users-release-73-77-bug-1586331: active rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898: active rollout-monitor-v2-1505837: active Remote Processes ---------------- Type: Web Content Count: 5 / 8 Type: Extension Count: 1 Type: Privileged About Count: 1 Type: Preallocated Count: 1 Type: GPU Count: 1 Add-ons ------- Name: Adblock Plus - free ad blocker Type: extension Version: 3.10.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org Name: Norton Safe Web Type: extension Version: 3.14.3.5 Enabled: true ID: nortonsafeweb@symantec.com Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org Name: DuckDuckGo Privacy Essentials Type: extension Version: 2021.4.9 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack Name: Honey Type: extension Version: 12.4.5 Enabled: false ID: jid1-93CWPmRbVPjRQA@jetpack Name: Norton Safe Search Type: extension Version: 3.13.1.2 Enabled: false ID: nortonsafesearch_ul_ven_y_2@symantec.com Security Software ----------------- Type: Norton 360 Type: Type: Norton 360 Graphics -------- Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e0e1) EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000e0e1) EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 DirectWrite: true (10.0.19041.804) GPU #1 Active: Yes Description: Intel(R) UHD Graphics 630 Vendor ID: 0x8086 Device ID: 0x3e9b Driver Version: 27.20.100.8935 Driver Date: 10-28-2020 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 08241028 RAM: 0 GPU #2 Active: No Description: NVIDIA GeForce GTX 1050 Ti Vendor ID: 0x10de Device ID: 0x1c8c Driver Version: 27.21.14.5771 Driver Date: 12-29-2020 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_fe6681296e63b9f0\nvldumd.dll Subsys ID: 08241028 RAM: 4096 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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Display0: 1920x1080@60Hz : Intel(R) UHD Graphics 630 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0 GPUProcessPid: 12952 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default denied by env: Not on allowlist OMTP: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features WMF VPX Video Decoder: Reset on Next Restart Failure Log (#0) Error: WMF VPX video decoding is disabled due to a previous crash. (#1): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#2) Error: WMF VPX video decoding is disabled due to a previous crash. (#3): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#4) Error: WMF VPX video decoding is disabled due to a previous crash. (#5): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#6) Error: WMF VPX video decoding is disabled due to a previous crash. (#7): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#8) Error: WMF VPX video decoding is disabled due to a previous crash. (#9): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. (#10) Error: WMF VPX video decoding is disabled due to a previous crash. (#11): CP+[GFX1-]: WMF VPX video decoding is disabled due to a previous crash. Media ----- Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Speakers (2BOOM-BT422 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&17ff57d6&0&97 : : : : : : Speakers/Headphones (Realtek(R) Audio): Digital Audio (HDMI) (High Definition Audio Device): : : Headphones (High Definition Audio Device): : : Headphones (2BOOM-BT422 Stereo): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&14be9271&1&FC58FAD07D2D_C00000000 : : Speakers (High Definition Audio Device): : Speakers/Headphones (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280824&REV_1000\4&7ff715f&0&0001 : : : Input Devices Name: Group : : : Headset (2BOOM-BT422 Hands-Free AG Audio): BTHHFENUM\BthHFPAudio\8&17ff57d6&0&97 Internal AUX Jack (High Definition Audio Device): Stereo Mix (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280824&REV_1000\4&7ff715f&0&0001 Line (Jack's Fire HD 10 A2DP SNK): BTHENUM\{0000110a-0000-1000-8000-00805f9b34fb}_VID&00021949_PID&1200\7&14be9271&1&F0817322B29C_C00000000 : : Internal AUX Jack (High Definition Audio Device): : Stereo Mix (Realtek(R) Audio): Microphone (Realtek(R) Audio): Microphone (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10280824&REV_1000\4&7ff715f&0&0001 : Microphone (High Definition Audio Device): Enumerate database Environment Variables --------------------- MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\jack6\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\jack6\AppData\Roaming\Mozilla\Firefox\Profiles\mrour9d0.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\jack6\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini Experimental Features --------------------- about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false HTTP/3 protocol (network.http.http3.enabled): false Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true 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Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

So I upgrade to Firefox 88.0 and this issue is no longer occurs. HOWEVER, I found another one that is just as annoying. So I'll marked this Solved by 88 and file a new bug report.

Karanta wannan amsa a matsayinta 👍 1

All Replies (5)

more options

Looks like you have a big problem !

But those websites look fine on my end and the mouse functions fine in the url field. Attached is a screen pic from my machine.

You mentioned testing this issue in Safemode.

But you must be thorough.

So my suggestion is to temporarily disable all FireFox add-ins and Windows start ups. Then reboot and test the issue again.

more options

Okay, bear with me. So I manually disabled the two Add-Ons I have and restarted Firefox in Safe Mode, but the problem with HomeDepot still occurs. However, the issue with Lowes and Weather seems to have cleared up in both Safe and Regular mode with the Add-ons enabled. Strange.

So I ran Firefox in SafeMode on my wife's laptop and Weather worked. Odd, since she has NO Add-Ons installed, but when I went back to Regular mode, it did NOT work again. Stranger.

For my laptop there were a couple of system reboots (and finding out Windows Safe Mode with Networking does not allow wifi) between Safe Mode and when Lowes and Weather started working. So I rebooted my wifes laptop, but it did not make a difference. Even Stranger.

So, I was a system software QA engineer for 35 years, and in the past I would have loved to chase this issue down as it is a challenge. However, now I'm retired, and as I have a work around, I'll let those who with more knowledge about Firefox take a look, or not.

Good luck. And if you need help doing some testing I'd be glad to assist, just don't feel like debugging. Thanks Jack

more options

Retired engineer? With all this digital stuff, there is no such thing as retirement !  :-)

But the bottom line is that if the only this things that were running on your machines was Windows and FireFox, you would not have these issues.

So i see you have Norton installed and 2 versions of Norton Safe Search installed too.

I dont know what else you have on your systems. But there is something common on all your machines that is creating the instability. And sometimes its the anti-virals and anti-malwares.

I saw one case where once the a.v. was reinstalled after FF was installed, the issue they had was gone.

I have 0% issues with Lowes, Home Depot and the Weather site. So i 100% know that FF is 100% functional with these particular sites.

Ok, so you did say some performance was returned via safe modes.

So you disabled the add-ins in FireFox? Great!

Nextly, temporarly disable the applications that are starting with windows. Then reboot and retry the sites.

To temporarily disable Win10 start ups, open the task manager, go to startup tab and double click everything that is enabled. Then close, reboot and retest the website(s).

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Zaɓi Mafita

So I upgrade to Firefox 88.0 and this issue is no longer occurs. HOWEVER, I found another one that is just as annoying. So I'll marked this Solved by 88 and file a new bug report.