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stuck on Windscribe VPN for internet, Tbird blocked by Gmail

  • 16 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga svlad2009

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Windows 7. The PROBLEM is Gmail is blocking my Thunderbird login from the wired PC. Over a few years I've used the Windscribe VPN to connect this wired PC, then on exiting the VPN my "internet access" has reverted to my "named-by-me" home network. My main workhorse here is a PC wired to the router but in the house there are 2 laptops and 2 cellphones and 2 printers all on a wifi network. The printers are wired to this pc but wifi to the laptops. Everything still works, the laptops report, as always, "named-by-me" as the internet access. Everything still prints when called for. The phones still do calls and data over the wifi. OTOH this workhorse wired PC fails to report the regular "named-by-me" as the internet access, instead it says "Windscribe IKE V2". I've been all through the Network and Sharing Center by myself and with an ISP tech. He says the problem is I somehow disconnected from the home wifi network. And then he couldn't help me. I even uninstalled Windscribe and rebooted. No change.

Windows 7. '''The PROBLEM is Gmail is blocking my Thunderbird login from the wired PC.''' Over a few years I've used the Windscribe VPN to connect this wired PC, then on exiting the VPN my "internet access" has reverted to my "named-by-me" home network. My main workhorse here is a PC wired to the router but in the house there are 2 laptops and 2 cellphones and 2 printers all on a wifi network. The printers are wired to this pc but wifi to the laptops. Everything still works, the laptops report, as always, "named-by-me" as the internet access. Everything still prints when called for. The phones still do calls and data over the wifi. OTOH this workhorse wired PC fails to report the regular "named-by-me" as the internet access, instead it says "Windscribe IKE V2". I've been all through the Network and Sharing Center by myself and with an ISP tech. He says the problem is I somehow disconnected from the home wifi network. And then he couldn't help me. I even uninstalled Windscribe and rebooted. No change.

Mafitar da aka zaɓa

Yes - on TB, for that (those) accounts. Connection security - SSL/TSL, authentication OAuth2

Karanta wannan amsa a matsayinta 👍 0

All Replies (16)

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Could you add a screenshot from the error console (press in the same time these 3 buttons on your keyboard when you are in Thunderbird: Ctrl-Shift-J) to see if there is something about Gmail connection? On that Thunderbird profile you have only gmail or also other accounts (from other service provider) - if you have also others - the rest of them work? Also, what TB version do you have?

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I don't think it's an internal error in Tbird but rather that Gmail sees the attempt to connect as "insecure", I get their email saying that, but then there's no way to fix it that I can find. Here's a snap. hope your eyes are better than mine.

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oh p.s. Gmail is the only account in my TB, set up as IMAP, working great for years until this Windscribe usurpage.

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I don't see anything strange in error console - do you have an anti-virus software? If yes try to exit or stop the protection for a wile and test if that change something (please note that some anti-virus software do not stop all services so you might need to set it of till you manually start it and also a restart on your computer). While the anti-virus is off I recommend you to not access other software and/or some internet pages...

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Tried it with no antivirus processes running, still rejects login.

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You might post here your Thunderbird Troubleshooting information, then we might can see if you are using the correct settings: At the top right of the Thunderbird window, click the menu button (or use the regular menu at the top), then select Help: Troubleshooting Information. Click the "Copy text to clipboard" button. Do not check the box "Include account names" Then paste (Ctrl-V), the text into your response here. We only need to see the sections down to and including the "Extensions" section, so you can delete the rest.

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Since nothing has changed or been added to TB since it was working perfect with Gmail, I think the focus needs to be how to:

  • a. somehow bypass Gmail's security check that's blocked TB since Windscribe took over my net access, or
  • b. get rid of the Windscribe factor (it's already been thoroughly uninstalled with Revo)

Can you access Gmail with TB when you're under a VPN?

Focusing on the internals of TB seems like a waste of effort. But here:

  Name: Thunderbird
   Version: 78.2.2
   Build ID: 20200908210243
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.2.2
   OS: Windows_NT 6.1
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account3:
     INCOMING: account3, , (none) Local Folders, plain, passwordCleartext
   account4:
     INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
     OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, false
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
 Extensions
     Name
     Version
     Enabled
     ID
       Amazon.com
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       1.0
       true
       ddg@search.mozilla.org
       Google
       1.0
       true
       google@search.mozilla.org
       Grammar Checker
       0.9
       true
       grammarchecker@codedgers.com
       Mail Merge
       7.2.1
       true
       mailmerge@example.net
       Open With
       6.9.2
       true
       openwith@darktrojan.net
       Remove Duplicate Messages
       0.5rc1
       true
       {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
       Search Results Sort By Date Not Relevance
       1.18
       true
       srsbdnr-@ntispam-caseyconnor.org
       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org
       AttachmentExtractor
       1.3.5.1
       false
       {35834d20-efdb-4f78-ab77-9635fb4e56c4}
       Extra Format Buttons
       1.3
       false
       extra.format.buttons@codefisher.org
       Gather the Senders !
       1.2.2
       false
       gatherauthors@fabien-tools.net
       Mail Redirect
       0.10.9
       false
       {CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}
       Quick Folder Move
       1.8.2
       false
       quickmove@mozilla.kewis.ch
       quickFilters
       4.4.1
       false
       quickFilters@axelg.com
       QuickFolders
       4.18.1
       false
       quickfolders@curious.be
       SortPref
       1.1.4
       false
       {bfa92939-6ded-4a3f-885f-55dfcce728b8}
       Theme Font & Size Changer
       56.0
       false
       {f69e22c7-bc50-414a-9269-0f5c344cd94c}
       Theme Font & Size Changer for Thunderbird
       64.6
       false
       tbthemefixed@wanhunglo.com
       ThunderBrowse
       3.82
       false
       ThunderBrowse@thunderbrowse.com
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
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I have just received from another user a message that with a VPN connection, setting security "ssl/tsl" and authentication method "OAuth2" did the trick. Can you try like this? If doesn't work from the start you might try also to enable Cookies in TB Options/Privacy for OAuth2

An gyara daga svlad2009

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Did you mean by "with a VPN connection, setting security "ssl/tsl" and authentication method "OAuth2" did the trick." that these settings are in TB itself?

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Zaɓi Mafita

Yes - on TB, for that (those) accounts. Connection security - SSL/TSL, authentication OAuth2

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It's fixed, for now. Somehow Gmail had decided that TB was in the "less secure" zone and I had to turn on less secure access for TB. https://support.google.com/accounts/answer/6010255?hl=en

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Just want to thanks SVlad2009 for all the help!

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BTW, when I spoke with Xfinity/Comcast tech to try to fix this, the guy couldn't believe I was calling about problems with the "OBSOLETE THUNDERBIRD EMAIL" client. =8-b

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V8? For real? Or it's a typo?

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=8-b is a sideways horizontal ascii emoji showing a human with surprised hair, glasses, a nose, and a mouth with tongue out

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)))) Ok, got it! :)