Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Message content not displaying

  • 6 amsoshi
  • 3 sa na da wannan matsala
  • 133 views
  • Amsa ta ƙarshe daga sfhowes

more options

I migrated to a new PC, installed Thunderbird, and copied over my Thunderbird folder from the old PC. When I launch everything looks OK but when I open a message (any message in any folder) no content is displayed. There's no header, no message, nothing at all except a new tab for the message. If I view Message Source or Print Preview it shows that the content is there, so I'm not sure why Thunderbird isn't displaying it.

I migrated to a new PC, installed Thunderbird, and copied over my Thunderbird folder from the old PC. When I launch everything looks OK but when I open a message (any message in any folder) no content is displayed. There's no header, no message, nothing at all except a new tab for the message. If I view Message Source or Print Preview it shows that the content is there, so I'm not sure why Thunderbird isn't displaying it.
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

TB 78 doesn't always read profiles run in earlier versions, but I suggest you run in safe mode and see if the contents are displayed. Close TB, hold Shift when you launch TB. If the contents are displayed in safe mode, close TB, launch in safe mode again, check 'Reset toolbars and controls', 'Make changes and restart'.

Karanta wannan amsa a matsayinta 👍 4

All Replies (6)

more options

Zaɓi Mafita

TB 78 doesn't always read profiles run in earlier versions, but I suggest you run in safe mode and see if the contents are displayed. Close TB, hold Shift when you launch TB. If the contents are displayed in safe mode, close TB, launch in safe mode again, check 'Reset toolbars and controls', 'Make changes and restart'.

more options

Thank you, that fixed it.

more options

I have similar Prob - Updated overnight & all accounts are there but no mail showing.

more options

Does this work for Apple Macs?

more options

How do you launch Thunderbird in "safe" mode using a MacPro?

more options

On OS X, hold Option when launching to start in safe mode. Or, Help/Restart with Add-ons disabled.