Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Menu disappears when Firefox is active and not full screen (MacOS Catalina)

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga DoctahJ

more options

Running latest version of Catalina and Firefox for MacOS. The only thing I can see is the black apple and the word Firefox in the upper left hand corner. Menu is active if I roll the cursor over it but I can only read a couple of dropdown items. Anyone else having this problem? Screenshot attached.

Running latest version of Catalina and Firefox for MacOS. The only thing I can see is the black apple and the word Firefox in the upper left hand corner. Menu is active if I roll the cursor over it but I can only read a couple of dropdown items. Anyone else having this problem? Screenshot attached.
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

this user found grammarly was causing their menu bar problem on their imac

I would see if maybe one of your extensions or add ons is causing the issue. Does it still happen in a private window?

Might be worth trying to refresh your Firefox. You can follow the instructions here (includes a handy button you can press to initiate it)

This article also recommends a refresh to try and correct this issue.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Zaɓi Mafita

this user found grammarly was causing their menu bar problem on their imac

I would see if maybe one of your extensions or add ons is causing the issue. Does it still happen in a private window?

Might be worth trying to refresh your Firefox. You can follow the instructions here (includes a handy button you can press to initiate it)

This article also recommends a refresh to try and correct this issue.

more options

Try to uninstall (drag the Firefox application to the Trash) and reinstall Firefox.

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

more options

The Refresh solved it instantly. Thanks for the help!