We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How do I fix "Secure Connection Failed"?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga cor-el

adamcpht
adamcpht
more options

Error code: PR_END_OF_FILE_ERROR I see this error with every website I try. I first noticed the problem after I installed ZoneAlarm, I've since uninstalled the program and tried many solutions, but nothing is working. None of my other web browsers ate connecting either.

Error code: PR_END_OF_FILE_ERROR I see this error with every website I try. I first noticed the problem after I installed ZoneAlarm, I've since uninstalled the program and tried many solutions, but nothing is working. None of my other web browsers ate connecting either.

All Replies (2)

WMagicModel
WMagicModel
more options

Hi adamcpht,

Sorry to hear you are having issues connecting to the internet. The Secure Connection Failed may be caused by different reasons.

Is Zone Alarm completely removed from your computer?

If you haven't already, you could try starting Firefox in Safe Mode to see if that solves the issue.

To do this :

  1. Open your web browser
  2. Click the hamburger 3-bar menu in your web browser
  3. Click Help (towards the bottom)
  4. Click Restart with Add-ons Disabled
  5. Click Restart
  6. Click Start in Safe Mode (not Refresh Firefox)

Hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If other browsers are affected as well then it is likely that something got wrong with removing ZoneAlarm (i.e. some components are still active) or something else is wrong with the internet stack (LSP) and you may have to ask advice at a Windows oriented forum on how to troubleshoot this.

You can boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.