Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Updates stalled at Release 16 and won't up download updates. Should I uninstall and reinstall the latest release?

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Wayne Mery

more options

My Thunderbird Release is stalled at 16 and fails to upload new releases. Should I uninstall Thunderbird and reinstall the latest release. Can I attach to my old profile under the latest release (52)?

My Thunderbird Release is stalled at 16 and fails to upload new releases. Should I uninstall Thunderbird and reinstall the latest release. Can I attach to my old profile under the latest release (52)?

Mafitar da aka zaɓa

You don't need to uninstall. Just install over top from https://www.thunderbird.net/en-US/

And it does not to hurt to have a good backup of your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

You don't need to uninstall. Just install over top from https://www.thunderbird.net/en-US/

And it does not to hurt to have a good backup of your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile