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Why wont Flash won't work on Firefox but works on Safari?

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga cor-el

WAgal
WAgal
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When I try to watch Netflix through my Firefox browser, the video art doesn't show. If I open Netflix using Safari, the art shows. Also, I'm unable to stream most shows on PBS through Firefox but have no problem with Safari. I have downloaded the most recent Adobe Flash and this is still occurring.

When I try to watch Netflix through my Firefox browser, the video art doesn't show. If I open Netflix using Safari, the art shows. Also, I'm unable to stream most shows on PBS through Firefox but have no problem with Safari. I have downloaded the most recent Adobe Flash and this is still occurring.

All Replies (2)

Shadow110
Shadow110
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OK, not a Netflix user so not sure if they us both Flash and Html5 and then browser chooses. So...Can I get you please to uninstall Flash using the Adobe Uninstaller 

https://helpx.adobe.com/ca/flash-player/kb/uninstall-flash-player-mac-os.html

Try Netflix again and see if it demands Flash or if anything changes.

You can get the new version of Flash released this date from here : https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"