Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Timeout and can't connect to Firefox Sync

  • 1 amsa
  • 3 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga philipp

Ladyfoxi
Ladyfoxi
more options

So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says:

Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373

d/
So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says: Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373 d/</this._workingTimeout< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:22:1324 f.setTimeout/f< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:6382 c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:18:17873 Response not received for: fxaccounts:can_link_account 5c1f9275.main.js:17:3951 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3951 d.prototype.add/b.timeout< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:20:15261 c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:18:17873 I'm not sure what else to try. Any help welcome. Thanks.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi Ladyfoxi, sorry for the late reply. unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track