Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why do I get an "Update Now" message when I already have the latest version?

  • 2 amsoshi
  • 5 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga fsin5252

more options

Hello Nice Person, The last few times i've turned on my desktop a whole new page pops up from Firefox telling me I need to Update to the newest version. When I went to firefox.com it said I have the latest version installed. So my question is If I have the latest version Installed as it says then why does another page pops up a says install now the latest version. So is this a virus thing going on I I click the Install button? Right now I just close the page and start looking on google about any false Firefox updates to do. Thanks very much and have a great day!!!!

Hello Nice Person, The last few times i've turned on my desktop a whole new page pops up from Firefox telling me I need to Update to the newest version. When I went to firefox.com it said I have the latest version installed. So my question is If I have the latest version Installed as it says then why does another page pops up a says install now the latest version. So is this a virus thing going on I I click the Install button? Right now I just close the page and start looking on google about any false Firefox updates to do. Thanks very much and have a great day!!!!

All Replies (2)

more options

Hi, it may be a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Well I thought the same thing too. I did a search on google and it was most likely a virus or some kind of adware/malware. I never click on something that doesn't look right and I report it or x it out. Thanks again!