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Thunderbird is stuck on a valid certificate

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga gaxx

gaxx
gaxx
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Hi. Trying to setup an account in Thunderbird. I have to connect to my corporate server. In the process I get a strange situation - Thunderbird asks to "Add a security exception", but in the same windows it says that certificate is valid. "Confirm security exception" button is greyed out, so I can't move from this step. The cert is good, issued by Symantec.

Any workarounds?

Thanks.

Hi. Trying to setup an account in Thunderbird. I have to connect to my corporate server. In the process I get a strange situation - Thunderbird asks to "Add a security exception", but in the same windows it says that certificate is valid. "Confirm security exception" button is greyed out, so I can't move from this step. The cert is good, issued by Symantec. Any workarounds? Thanks.
Hoton allon fuska da aka liƙa

An gyara daga gaxx

Mafitar da aka zaɓa

Inspect the certificate - see the screenshot attached for instructions: Who is the issuer of the cert? What server/domain has the cert been issued for? Please post a screenshot of the Certificate Viewer window.

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All Replies (4)

christ1
christ1
  • Top 25 Contributor
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What happens when you press Cancel?

gaxx
gaxx Mai mallakar tambaya
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When I press Cancel - I get an error like this (see screenshot)

christ1
christ1
  • Top 25 Contributor
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Zaɓi Mafita

Inspect the certificate - see the screenshot attached for instructions: Who is the issuer of the cert? What server/domain has the cert been issued for? Please post a screenshot of the Certificate Viewer window.

gaxx
gaxx Mai mallakar tambaya
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Fixed