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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I want to look at e-mails for December 2014

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  • 6 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Matt

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All e-mails have been deleted before Jan 2015 i would like to find e-mails for November and December 2014

All e-mails have been deleted before Jan 2015 i would like to find e-mails for November and December 2014

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You need look at your Thrash folder, if they aren't there, maybe your Thunderbird are configured to get messages after this date, you can change it going to Edit >> Account Settings >> in the right panel click on Synchronization & Storage and see your configurations about Synchronization dates. Also look at your webmail, maybe the provider deleted your messages.

An gyara daga Diego Victor

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Still cant get anything further back than Jan2015

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Did you try see in the webmail if your messages still are there?

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it was helpful but still no further back in time

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What email provider? What are the account settings shown in troubleshooting information on the help menu? If the account is IMAP. What ios your mail providers retention settings? Do they auto age and delete mail over say a year old?