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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I requested a password reset, but I never got the email

Johnb24
Johnb24
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I just upgraded from Windows 7 to 10 and Firefox no longer recognizes me (it was my default on Windows 7). I don't remember my password and have requested a reset twice, but didn't get the email either time. I did check spam , but no luck.

I just upgraded from Windows 7 to 10 and Firefox no longer recognizes me (it was my default on Windows 7). I don't remember my password and have requested a reset twice, but didn't get the email either time. I did check spam , but no luck.

Mafitar da aka zaɓa

Hello there,

I know this is probably not very helpful but have you checked if your email address is correct? Is it the same email address as previously used to set up Firefox sync?

Keep us posted!

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

Machine Master
Machine Master
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Zaɓi Mafita

Hello there,

I know this is probably not very helpful but have you checked if your email address is correct? Is it the same email address as previously used to set up Firefox sync?

Keep us posted!